LGND Inc. have a 30-day money back guarantee for any unused product. Returns for refunds will require a 20% restocking fee of merchandise costs. If the goods were damaged prior to arrival the product will be replaced at no cost. Returnable items must be in their original packaging, in perfect condition, and received by us within 30 days from the date your order was delivered. Unsealed/used items can no longer be resold, and therefore, not refunded even if returned. No refunds will be offered for orders past 30 days.
Buyers are responsible for shipping back the products for refunds and shipping costs are not refundable.
Returned merchandise that is opened or not in original packaging will be discarded. No refunds or exchanges will be issued for such merchandise.
When returning merchandise a note with the order number, first and last name, address, and email address have to be added to the package.